Privacy Policy
This Privacy Policy explains how Aura Creamery (“we,” “our,” or “us”) collects, uses, and protects your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the terms described in this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect We collect the following types of information:
a) Personal Information (provided by you) – Name – Phone number – Email address – Delivery address – Payment details (processed securely via our payment partners)
b) Non-Personal Information (collected automatically) – IP address – Browser type and version – Device type and operating system – Pages you visit and actions you take on our website.
2. How We Use Your Information We use your information to:
Process and deliver your ice orders – Provide order updates and customer support – Improve our website, products, and services – Send
promotional offers (only if you opt-in) – Comply with legal and regulatory requirements.
3. Sharing of Information We do not sell your personal information to third parties. We may share your information with:
Delivery partners (to fulfill your order) – Payment gateways (to process transactions securely) – Service providers (for website hosting, analytics, etc.) – Legal authorities if required by law.
4. Cookies & Tracking Technologies We use cookies and similar tracking tools to:
Remember your preferences – Improve website performance – Measure marketing effectiveness. You can control cookies through your browser settings, but disabling them may affect your experience.
5. Data Security :
We use industry-standard encryption and security measures to protect your data. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights You have the right to:
Access, update, or delete your personal data – Opt-out of marketing communications – Withdraw consent for data processing – File a complaint with a data protection authority.
7. Third-Party Links Our website may contain links to other websites. We are not responsible for the privacy practices of these websites.
8. Children’s Privacy Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us If you have any questions or requests regarding this Privacy Policy, contact us at:
■ Email : info@auracreamery.com
■ Phone : +91- 7995391097
